Privacy Policy
Last updated: August 2026
This Privacy Policy describes how we collect, use and protect your personal information when you visit our website and use our services.
1. Information We Collect
Information you provide: When you submit an inquiry on our website, we collect the name, email address, phone number (optional) and the content of your inquiry message.
Usage data: When you accept optional cookies, we collect anonymous analytics data such as pages visited, clicks, referrer, approximate geolocation (country/city), device type, operating system and browser. We do not collect this data if you decline.
2. Cookies & Analytics
This site uses essential cookies for basic functionality and optional cookies for analytics. Optional analytics data is collected only after you click "Accept" on our cookie banner; you may also close the banner, which is treated as a decline. If you decline, no behavioural or analytics data is collected and no non-essential tracking scripts are loaded.
3. How We Use Your Information
- To respond to your inquiries and provide customer service
- To process orders and deliver products
- To send updates, promotions and important notices
- To improve our website, services and marketing decisions
4. Data Retention
We retain your inquiry information only for as long as necessary to respond to your request, fulfil orders and meet our legal or legitimate business obligations (generally up to 24 months, or longer where required by law). Analytics data is retained in aggregated form for up to 24 months. When data is no longer needed, it is securely deleted or anonymised.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to withdraw consent at any time. To exercise these rights, or to update or remove the information you submitted, contact us at sales@jinghorn.com.
6. Data Protection
We use appropriate security measures to protect your personal information from unauthorized access, use or disclosure.
7. Third-Party Disclosure
We do not sell, trade or transfer your personal information to outside parties unless we provide you with advance notice or are required to do so by law.
8. Changes to This Policy
We may update this policy occasionally. Please check this page for changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: sales@jinghorn.com
